I can't even log in.
They have not fixed the glitch. Can't login.
The app rarely works. And when I get it to open up I can't even search for any physicians. The app freezes and it's difficult to navigate. If I could give it a negative one I would.
Efficient and Convenience
Update: reached out to support as requested, no response. Coverage information shows unavailable. Claims never updates. I sent feedback through the app, no response. Uninstall and reinstall does nothing
Poor UX.
Every time you leave for 2 minutes to Google something your session times out and it gets all buggy. You have to close and restart the app to get it to work again. This stuff is basic
Used to be functional for me, but is no longer. Now all I get are timeouts. Even when the WiFi I'm connected to is very fast and it's the middle of the night when most people are sleeping. Apparently this has been happening for a while with no fix. Very disappointing.
Too many broken links, no coherent workflow
Slow and clunky in find care map mode. Can't keep filter options and move locations. Limited to few providers at a time. Barely usable.